Frequently Asked Questions

Please contact us if your question is not answered below.

What is a CPNP and who will I see?

The role of the primary care pediatric nurse practitioner is to provide care to children from birth through young adulthood with an in-depth knowledge and experience in pediatric primary health care including well child care and prevention/management of common pediatric acute illnesses and chronic conditions. This care is provided to support optimal health of children within the context of their family, community, and environmental setting. Jessica Rensner is board certified in pediatric primary care and completed a Master’s degree in Nursing in 2006 from the University of Pennsylvania’s Pediatric Nurse Practitioner Program.

What is 4CCC’s Vaccine Policy?

At 4 Corners Children’s Clinic we know the choice to immunize is a very personal one. We support all our families regardless of immunization status. Our provider and nursing team is an available resource to discuss any concerns you may have about vaccines as well as discuss delayed and alternative vaccination schedules.

What are your Hours of Operation?
  • Monday: 9:00am- 5:00pm
  • Tuesday: 9:00am- 5:00pm
  • Wednesday: 11:00am- 7:00pm
  • Thursday: By appointment only
  • Friday: 9:00am- 3:00pm
  • Saturday: 9:00am- 3:00pm (*only the first Saturday of each month)
After Hours Questions?

There will be a nurse available for any after hours triage questions.

What Insurances do you accept?

We are currently working to contract with:

  • Colorado Peak (Medicaid)
  • Child Health Plan Plus (CHP+)
  • Friday Health Plans
  • Anthem Blue Cross Blue Shield
  • Aetna
  • Cigna
  • United Healthcare
  • Rocky Mountain Health Plans
  • Presbyterian
  • Presbyterian Salud (New Mexico Medicaid)
  • Tricare

We do offer a discount and sliding scale for patients without insurance.

What ages do you see?

4 Corners Children’s Clinic can see patients from birth until their 21st birthday. We do offer complementary prenatal meet and greets for expectant mothers as well.

What is available through the patient portal?

We are currently working with our electronic health record provider to set up the patient portal. Once finalized there will be a link on the website.

What types of visits do you offer?

Well visits (school/sports physicals), injuries, asthma, dietary concerns, birth control, height/weight/growth, headaches, feeding concerns, ADD/ADHD, wart removal, rashes, illness, mental health, development, school issues, and any other concerns.

When is my child/children due for a Well Visit or Sports Physical?
  • Newborn check (3-4 days old)
  • Newborn WCC (7-14 days old)
  • 1 month WCC
  • 2 month WCC (this is when first set of immunizations are usually given)
  • 4 month WCC
  • 6 month WCC
  • 9 month WCC
  • 12 month WCC
  • 15 month WCC
  • 18 month WCC
  • 2 year WCC
  • 2.5 year WCC
  • 3 year WCC
  • 4 year WCC (start discussing 4-5 year immunizations)
  • 5 year WCC
  • 6 year –20 year WCC Patient should be seen yearly 

These visits are deemed necessary by The American Academy of Pediatrics.

What do we need to bring my appointment?

You need to bring your most current insurance card to every visit to ensure we can bill your insurance. If you are new to the practice and coming in for a well visit, please provide an immunization record. Be prepared for our staff to verify your mailing address and best phone number/email on file to keep our records current. Feel free to bring a list of questions so that we can ensure all concerns are covered at the visit.

Reminder calls?

You will receive a confirmation call on the primary number listed on your child/children’s account the day before your visit. If you are to be seen on a Monday this call will occur on Friday.

Is there parking available?

There is free parking anywhere on the street in front of the office. Due to COVID we will have a parking spot in front of the office blocked off for sick/car visits.

Stance on Alternative/Holistic Medicine?

Jessica is passionate about incorporating holistic medicine into her pediatric practice and in 2016 she completed an Integrative Medicine Fellowship at the Arizona Center for Integrative Medicine through the University of Arizona.

How can I get a refill for my child(s) medication(s)?

For routine medication(s) that are sent to the pharmacy of your choice please contact them first for a refill. If your prescription requires more refills, the pharmacy should contact our office for further authorization or a new prescription. If you need any additional support with a refill, please reach out to our office. We request that you give the office at least 48 hours notice on all refill requests.

If you have a prescription that is a controlled medication, such as Ritalin, Concerta, or Adderall, etc., please contact our office and the receptionist will forward your request to the ordering provider.

How can I get School/Sports/Camp forms filled out?

Most school/sports/camp forms require that the patient have an annual well visit examination. If your child has had a well-child exam in the last 12 months (if they are older than 2 years of age) then you can fax/email/drop off the form for your provider to fill out. You must include your child’s name, date of birth, and complete any other information requested of the guardian before 4CCC can process the form. We ask that you give us at least one week to complete these forms.
If your child has not had a well-child/physical exam in the past 12 months please call the office to schedule. The form will be completed during your visit. All school/sports/camp forms will be returned with the CIIS immunization record attached.

Who do I call with billing questions?

If you have a question about a bill you have received please call our office during normal business hours.

If you have a particular question about what your insurance may or may not cover, we urge you to contact your insurance carrier. There should be a member line with a phone number located on the back of your insurance card.

Why do I have a copay for some Well Visits and not others?

Most insurance companies will cover the basic cost of a well visit due to the Affordable Care Act but not all plans do. Most plans also cover the cost of vaccine and vaccine administration but again not all plans do so we encourage you to contact your insurer with questions about what is covered under your specific plan.
Sometimes during a well visit the provider finds something that is outside the scope of the visit. This requires an additional code and you will be responsible for any co-pay, co-insurance, or deductible for that portion of the visit.

If you request that the provider treat something that is not part of a well visit such as an acute illness, injury, freezing off a wart, those charges will be subject to the same patient responsibility (copay, co-insurance, or deductible).

If you have any additional questions or need further support around this issue, please contact the office directly to discuss your situation.

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Your Child's Health Starts Here

Flexible and same-day appointments.

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Better Health Care is Our Mission

24/7 service. Evening and Weekend visits are Available.

(970) 422-8696

555 Rivergate Lane B1-109
Durango, CO 81301

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